Welcome to Vanshdhara. These Terms of Service ("Terms") govern your use of the Vanshdhara mobile application and website (together, the "Service"). By using the Service, you agree to these Terms.
Vanshdhara is a family tree and genealogy application, the flagship product of Xyracel Services Limited, a company registered in England and Wales. Our Service allows you to build family trees, document your heritage, upload photos, and connect with relatives.
You may create an account on Vanshdhara at any age. Account creation requires only your name and a valid email address or phone number.
You must be at least 13 years old to create or manage a family tree. When you attempt to create your first family tree, you will be asked to provide your date of birth to verify your age. This requirement exists to comply with:
If you are under 13, you may browse the app but cannot create or manage family trees.
Your profile will not be visible or searchable by other users unless:
By default, all profiles are set to private. If you are under 18, you should have parental or guardian consent to use the Service.
You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms.
Ownership: You retain ownership of the content you create, including family tree data, photos, and biographical information.
Licence to Us: By using the Service, you grant us a limited, non-exclusive licence to store, process, and display your content solely to provide and improve the Service. This licence ends when you delete your content or account.
Your Responsibilities: You agree that any content you upload:
When adding other people to your family tree:
You may invite eligible family members (your spouse or children) as co-owners of your family tree. Co-owners can view and edit shared content within the tree. Only invite people you trust. You can revoke co-ownership at any time through the app settings.
Vanshdhara offers the following subscription options:
| Plan | Includes |
|---|---|
| Free | Up to 6 generations, 200 MB storage, data export (GEDCOM, PDF, JSON), Our Culture in Rituals & Traditions |
| Premium | Unlimited generations, 2 GB storage, Smart Add (AI), Time Traveller, full Rituals & Traditions (Family Traditions + Our Celebrations), Family Vault |
| Storage Add-on | Additional 5 GB storage (monthly or annual); can be purchased independently of your subscription tier |
Billing: Subscription payments are processed through Google Play or Apple App Store. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
Free Trials: If a free trial is offered, you will be charged when the trial ends unless you cancel beforehand. Each account is eligible for one free trial per subscription tier.
Cancellation: You may cancel your subscription at any time through your app store settings. You will retain access until the end of your current billing period.
Pause (Android): Google Play subscribers may pause a subscription instead of cancelling it. Access continues until the end of the current period, then billing is suspended until the pause ends.
Refunds: Refunds are subject to the policies of Google Play or Apple App Store.
You agree not to:
Violation of these rules may result in suspension or termination of your account.
The Vanshdhara name, logo, and application design are the property of Xyracel Services Limited. You may not use our branding without prior written consent.
Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your information.
You can export or delete your data at any time through the app settings (Settings → Data and Privacy).
We strive to maintain high availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or technical issues. We will endeavour to provide notice of planned maintenance where possible.
We may modify, suspend, or discontinue the Service at any time. If we discontinue the Service entirely, we will provide reasonable notice and an opportunity to export your data.
To the fullest extent permitted by applicable law:
This includes, without limitation, loss of data, service interruptions, disputes with other users, and issues with third-party services.
Exceptions: Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Your Responsibility: You are responsible for backing up important information and verifying the accuracy of your family tree data.
You agree to indemnify and hold harmless Xyracel Services Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service or violation of these Terms.
By You: You may delete your account at any time through the app settings (Settings → Data and Privacy → Delete My Account). Deletion enters a 30-day cancellation window; your data is permanently deleted after that period. See our Privacy Policy for full details.
By Us: We may terminate or suspend your account if you violate these Terms. Upon termination, your right to use the Service ends immediately.
We may update these Terms from time to time. We will notify you of significant changes through the app or by email. Your continued use of the Service after changes take effect indicates acceptance of the updated Terms. If you do not agree to the changes, you should stop using the Service and delete your account.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating legal proceedings, you agree to attempt to resolve any dispute informally by contacting us using the details at the bottom of this page.
If you have questions about these Terms, please contact us:
Vanshdhara — Xyracel Services Limited
Email: support@vanshdhara.com
Location: Staines, United Kingdom